Bill Neave could write a book on great customer service!
Just a few points to note on this seasons Snow Operations: The team did a great job this season. They were responsive to all requests and showed great passion for the job and more often than not completed both primaries and secondaries with one visit. Procedural details were followed in regards to call ins, communications, attention to detail and priorities. Immediate response in the event of icy conditions to include follow through with cleanup. Proactive approach to storms and post season clea…
You have kept our pool running well.
Today – I am writing simply to say thank you for a job well done. Your staff did our spring cleanup yesterday. The yard looks so much better, and to my delight – they cleaned up ALL of the debris – including the pile I built up at the head of our driveway. This is the kind of service that builds loyalty to an organization and just makes you feel good. Thank you for putting a smile on my face when I came home from work yesterday – just by seeing how nice the yard looked.
Our client received this message in a Christmas card: “Dear Beautiful Neighbor, please know that your gorgeous Christmas tree has given us much joy year after year. Finally, I decided to let you know that we go out of our way to see your tree each and every day. So thank you Santa Claus!”
Checked your company through the Better Business Bureau and you were the only landscaping company that returned my phone calls or had someone who was available to talk to and followed up. You were an A-1 professional through and through. It was a real pleasure working with your company. Thank you for a job beautifully done.
I’ve been using Neave Group for pond maintenance and have had a great experience with them. The guy who does their pond work also does irrigation for Neave and he’s wonderful! Very experienced, knowledgeable, thoughtful and helpful. I highly recommend them.
We are extremely happy – the pics don’t do it justice – you guys are amazing – thank you!
Neave Group landscaped our whole backyard including our patio area last year. This year, we called again to have them landscape the whole right side area along our driveway. No job is too small or too large for them to tackle. They listened and stayed within our budget. The team leaders were very knowledgeable in all aspects of our projects from the initial meeting to the last planting. Neave stands behind their warrantee of plants and workmanship even after a year. We plan to use Neave again fo…
I had the pleasure of working with the Neave Landscaping team on my recent pool project. I have been a Neave customer for years and rely on them to maintain my lawn and irrigation system. I thoroughly enjoyed the design process and met with the designer numerous times to make sure we got all the details right. The construction team was professional and extremely detail oriented. The end result is that we are 100% pleased with the results. I highly recommend the Neave team totally with no reserva…
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