We opened our pool crazy early in preparation for our daughters’ bat mitzvah. Neave Group was accommodating and made sure everything was ready for the late night swim we had promised our kids and their friends. Crazy storm just before our big event left us with an overfull pool full of leaves. One text to our account manager in the morning and he came to the rescue and the pool was perfect and kid ready when we arrived. Two weeks later, we had a problem with the filter. Texted him on a Sunday evening, just to let him know, thinking we could deal with it Monday. Instead, he answered me immediately and by the time I touched base with the office on Monday, the work was already scheduled promptly, under warranty. It was completed exactly as promised.
It is such a pleasure to have such a reliable group to take care of our pool. Neave Group has both far exceeded my expectations professionally and they are also just really nice people to deal with. You have an awesome team and I just wanted to let you know how much we appreciate it.